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Privacy Policy

Last Updated: July 11, 2024

CaptureGem ("CaptureGem," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you use the CaptureGem software and related services (the "Service").

1. Information We Collect

Personal Information: When you use the Service, we may collect personal information such as your name, email address, and payment information.
Email Address: To enhance your user experience and provide essential communication, we may collect and store your email address. This information is collected during the registration process or when you choose to subscribe to updates or newsletters.
Non-Personal Information: We may also collect non-personal information, such as device information, operating system, and usage patterns. This information is not personally identifiable and is used for statistical purposes to improve the Software.
Device Information: We may collect information about the devices you use to access the Service, including device type, operating system, and IP address.
Usage Data: We may also collect information about how you use the Service, including your interactions with the software and related services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, maintain, and improve the Service;
To communicate with you about the Service, including updates and new features;
To personalize your experience with the Service;
To detect, prevent, and address technical issues and security vulnerabilities;
To comply with legal obligations;
Email Communication: We may use your email address to send important updates, notifications, and information related to the Software. You can opt-out of receiving non-essential communications by following the unsubscribe instructions included in each email.
Non-Personal Information: Non-personal information is used for analytical purposes to understand user behavior, preferences, and trends. This information helps us enhance the functionality and user experience of the Software.

3. Data Security

3.1 Security Measures: We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of the information we collect.

4. Data Retention

4.1 Email Address: We retain your email address for as long as necessary to provide you with the requested services and communications. If you wish to have your email address removed from our records, please contact us at support@capturegem.com.

4.2 Non-Personal Information: Non-personal information is retained for analytical purposes and is anonymized to ensure it is not personally identifiable.

5. Your Rights Under GDPR, CCPA, and CPRA

5.1 Information Deletion: You have the right to request the deletion of your personal information. If you wish to exercise this right, please contact us at support@capturegem.com. Under CCPA and CPRA, California residents also have the right to request the deletion of their personal information collected by us.

5.2 Access and Correction: You have the right to access and correct the personal information we hold about you. If you have any requests or concerns, please contact us at support@capturegem.com.

6. Changes to the Privacy Policy

6.1 Updates: We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on our Github repository.